Selected Outcomes
- Reduced onboarding confusion by isolating three repeated hesitation points.
- Created a weekly research readout format adopted by product reviews.
- Ran trust studies around checkout and subscription flows for product strategy.
Research Dossier
Mina Han
UX researcher working on messy decision-making products, internal tools, and onboarding systems. This page is arranged like a field report, with findings and methods surfaced more clearly than a standard resume.
Methods
Long-form interviews, rapid usability tests, survey framing, collaborative synthesis, and practical reporting formats that teams actually revisit.
Experience Timeline
Senior UX Researcher - Braid Workspace
2023 - Present
Led continuous discovery for a planning product used by operations teams.
Product Researcher - Signal Cart
2020 - 2023
Built the first searchable repository of insights and supported onboarding redesign work.